Shipping/Delivery Policy

  1. Online Payments Only

   At Dophie Online Store, we accept online payments only. We do not offer Cash on Delivery (COD) services.

  1. Order Processing Time

   Once your order is placed and payment is confirmed, our team will process it within [1-2] business days.

  1. Delivery Time

   The estimated delivery time is typically between [3] to [6] business days, depending on your location and the shipping method selected.

  1. Shipping Charges

   Shipping charges are calculated based on your location and the weight/dimensions of the items in your order. The exact shipping cost will be displayed during the checkout process.

  1. Shipping Partners

   We work with trusted shipping partners to ensure your order reaches you in a timely manner.

  1. Tracking Information

   Once your order is shipped, you will receive an email with a tracking number. You can use this number to track the status of your delivery.

  1. Delivery Address

   Please ensure that you provide accurate and complete delivery information during checkout. We will not be responsible for any delays or issues caused by incorrect or incomplete address details.

  1. Delivery Confirmation

   Once your order is successfully delivered, you will receive a confirmation email. If you do not receive this email within the estimated delivery time, please contact our customer support.

  1. International Shipping

   Currently, we only offer shipping within India. We do not provide international shipping services.

  1. Shipping Restrictions

   Certain items may be subject to shipping restrictions due to their nature. These restrictions will be communicated on the product page.

  1. Returns Due to Shipping Issues

   If your order is returned to us due to incorrect address or non-availability, we will contact you to arrange re-delivery. Additional shipping charges may apply.

  1. Contact Us

   If you have any questions or concerns regarding the shipping of your order, please feel free to contact our customer support team at [Mob: +91 8123488980, +91 8904023849 ].

Shopping Cart