Refund & Cancellation Policy
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Cancellation Policy
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Orders can be canceled by contacting our customer support team at [+91 8123488980, +91 8904023849] within [12hrs] hours of placing the order.
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Cancellations will only be accepted through a direct call to customer support.
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Refund Process
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Refunds for canceled orders will be processed within [4-5] business days of cancellation.
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The refund will be issued to the original payment method used during the order.
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Please allow [3] additional days for the refund to reflect in your account, depending on your bank’s processing time.
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Damaged Packages
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If you receive a damaged package, please contact us immediately at [lanniafoodproducts@gmail.com] or [+91 8123488980, +91 8904023849].
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We will arrange for a replacement to be sent to you at no additional cost.
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Return of Damaged Products
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In case of a damaged product, we may request a photo or video as proof of damage before processing the replacement.
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If a return is required, we will provide instructions on how to proceed.
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Exceptions
- Certain items may not be eligible for cancellation or refund due to their nature. These exceptions will be communicated on the product page.
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Contact Us
- If you have any questions or concerns regarding the cancellation or refund process, please reach out to our customer support team at [lanniafoodproducts@gmail.com] or [+91 8123488980, +91 8904023849].