Shipping/Delivery Policy
- Online Payments Only
At Dophie Online Store, we accept online payments only. We do not offer Cash on Delivery (COD) services.
- Order Processing Time
Once your order is placed and payment is confirmed, our team will process it within [1-2] business days.
- Delivery Time
The estimated delivery time is typically between [3] to [6] business days, depending on your location and the shipping method selected.
- Shipping Charges
Shipping charges are calculated based on your location and the weight/dimensions of the items in your order. The exact shipping cost will be displayed during the checkout process.
- Shipping Partners
We work with trusted shipping partners to ensure your order reaches you in a timely manner.
- Tracking Information
Once your order is shipped, you will receive an email with a tracking number. You can use this number to track the status of your delivery.
- Delivery Address
Please ensure that you provide accurate and complete delivery information during checkout. We will not be responsible for any delays or issues caused by incorrect or incomplete address details.
- Delivery Confirmation
Once your order is successfully delivered, you will receive a confirmation email. If you do not receive this email within the estimated delivery time, please contact our customer support.
- International Shipping
Currently, we only offer shipping within India. We do not provide international shipping services.
- Shipping Restrictions
Certain items may be subject to shipping restrictions due to their nature. These restrictions will be communicated on the product page.
- Returns Due to Shipping Issues
If your order is returned to us due to incorrect address or non-availability, we will contact you to arrange re-delivery. Additional shipping charges may apply.
- Contact Us
If you have any questions or concerns regarding the shipping of your order, please feel free to contact our customer support team at [Mob: +91 8123488980, +91 8904023849 lanniafoodproducts@gmail.com ].